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Help Desk (Plan Business, Hospitality, and Information Technology - 22DH)

Program Overview

Award Type

Certificate

Catalog Description

Help Desk Technician certificate will prepare a student to troubleshoot and understand a wide variety of issues ranging from networking and operating systems to mobile devices and security. On completion of this certificate, students can become CompTia A+ certified. The industry certification is needed for entry-level information technology positions for endpoint management & critical technical support roles.

Recommended Course Sequence

First Semester

6 Credits

CoURSE

Title

Hours

CIT130

Operating Systems for A+ Cert

3

ELT151

PC Hardware Fundamentals

3

Total Hours for Certificate

6

2022-2023 CLC Catalog