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Help Desk (Plan Business, Hospitality, and Information Technology - 22DH)
Program Overview
Program Title
Help Desk Certificate
Plan Code
Business, Hospitality, and Information Technology - 22DH
Award Type
Certificate
Catalog Description
Help Desk Technician certificate will prepare a student to troubleshoot and understand a wide variety of issues ranging from networking and operating systems to mobile devices and security. On completion of this certificate, students can become CompTia A+ certified. The industry certification is needed for entry-level information technology positions for endpoint management & critical technical support roles.
Total Hours for Completion
6 credit hours
Free Form Requisites
First Semester | 6 Credits | |
CoURSE | Title | Hours |
---|---|---|
CIT130 | Operating Systems for A+ Cert | 3 |
ELT151 | PC Hardware Fundamentals | 3 |
Total Hours for Certificate | 6 |